Privacy Policy

Rocker, LLC ("Rocker", "we", "us", or "our") operates the website at rocker.io. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using this website, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you submit the contact form on this website, we collect the name, email address, phone number, company name, and message content you provide. We use this information solely to respond to your inquiry and to follow up regarding our services.

Automatically Collected Information

When you visit this website, we automatically collect certain technical information, including:

• Your IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search query that brought you here
• Device type and operating system

This data is collected through Umami Analytics, a privacy-focused analytics platform that does not use cookies and does not track users across websites. No personally identifiable information is collected through analytics.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries submitted through the contact form
• Follow up on potential or active consulting engagements
• Understand how visitors use the website so we can improve it
• Protect the security and integrity of the website

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.

3. Cookies

This website uses a minimal number of cookies necessary for the site to function:

• A session cookie used to maintain your login state if you access the admin area of the site. This cookie is deleted when you close your browser.
• A reCAPTCHA cookie set by Google when you submit the contact form, used to verify that the submission is from a human. This is governed by Google's Privacy Policy.

We do not use advertising cookies, tracking pixels, or third-party marketing cookies.

4. Third-Party Services

This website uses the following third-party services, each with their own privacy practices:

• Google reCAPTCHA -- used on the contact form to prevent spam. Governed by the Google Privacy Policy.
• Umami Analytics -- privacy-focused, cookieless website analytics. No personal data is collected or shared.

5. Data Retention

Contact form submissions are retained in our database for as long as they are relevant to an active or potential business relationship. If you would like your submission removed, contact us at the address below and we will delete it promptly.

6. Data Security

We take reasonable technical measures to protect the information you provide, including encrypted connections (HTTPS), secure database storage, and access controls. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, contact us immediately.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, contact us at the address below. We will respond within a reasonable timeframe.

If you are located in the European Economic Area or the United Kingdom, you have additional rights under GDPR or UK GDPR. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). Contact us to make a request under either framework.

8. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact

Questions or requests regarding this Privacy Policy can be directed to:

Email: [email protected]

Phone: 859-402-1448

Mail: Rocker, LLC, 800 Corporate Drive, Suite 230, Lexington, KY 40503

This Privacy Policy is effective as of the date stated above.